Have some questions? We have answers!

Does "Black Label Cosmetics" mean you sell private label cosmetics?
No! BLACK LABEL is simply a reflection of our love for nearly anything that comes in a sleek and edgy black label - especially cosmetics! We have worked diligently to develop an exclusive formula that we love, and hope you do, too!

Are your products cruelty-free? Vegan?
Our liquid lipsticks are cruelty-free, gluten-free, paraben-free and vegan! Yay!

Where else can I purchase Black Label Cosmetics?
Check our stockists page!

Do you ship internationally?
Yes! We ship to Canada and Australia.

How much does international shipping cost?
Canada: $11.25 USD (First-Class International)
Australia: $13.50 USD (First-Class International) / $34.75 (Priority International)

How long does it take for my item to ship?
We currently have a 3-5 business day processing time while we get your goodies ready! Actual shipping times will vary based on which shipping option you choose at checkout.
**Please note: International orders can take up to 15 business days**

Can I return my product?
We are currently unable to process returns, but if your product arrived damaged from shipping, please let us know immediately and we will get it taken care of for you!

What are these gaps inside of my tube? 
Any gaps or "cracks" you see within the tube are 100% normal. These are just air gaps that are inevitable from the filling process, and can be seen in almost any creamy liquid lipstick on the market today. Rest-assured, your tube is completely filled and full of product!

How can I get in touch with someone?
For Customer Service: info@blacklabelcosmetics.com